PRIVACY POLICY

Paul's Window Cleaning ("we", "us") respects your privacy. This policy explains what information we collect through paulswindowcleaning.org and when we provide our services, how we use it, and the choices you have.

1. Information We Collect

  • Information you give us: your name, email address, phone number, service address, and details about the job when you request a quote, contact us, book a service or leave a testimonial.
  • Service and billing information: your service schedule, invoices, payment status and payment method type (for example cash, check or invoice). We do not store full card numbers on this website.
  • Technical information: basic data such as browser type, device and pages visited, collected through cookies and similar technologies, and used to keep the website working and secure.

2. How We Use Your Information

  • To respond to your enquiries and prepare quotes.
  • To schedule and carry out services, and to send reminders and service updates.
  • To create invoices, record payments and manage your account.
  • To publish testimonials you have chosen to submit and approved for display.
  • To protect the website from spam and abuse, and to improve our services.

3. Sharing Your Information

We do not sell your personal information. We share it only with:

  • Our team members who need it to carry out your service.
  • Service providers that help us run the business, such as accounting and invoicing software, email delivery, and spam protection (for example Google reCAPTCHA), only as needed to provide their service to us.
  • Authorities or other parties where the law requires it.

4. Cookies

The website uses cookies that are needed for it to work and to keep forms secure. You can control cookies in your browser settings; some features may not work if you block them.

5. Data Retention and Security

We keep your information for as long as needed to provide our services and to meet our accounting and legal obligations. We use reasonable technical and organizational measures to protect it, but no method of storage or transmission is completely secure.

6. Your Choices

You can ask us to see, correct or delete the personal information we hold about you, or to stop sending you service messages, by contacting us using the details below. We may need to keep some records (such as invoices) as required by law.

7. Children

Our website and services are not directed at children, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this policy from time to time. The version published on this page is the one that applies.

9. Contact Us

Questions about this policy? Contact Paul's Window Cleaning at 2116 Old Elm Road, Lindenhurst, IL 60046, call 224-572-1783, or email through our contact page.